About the Author

About the Author:

Michael Hanton began his career in the 1980’s as a low cost sourced college intern employee at an IBM call center.  He later worked for an IT systems integrator, installing IT solutions for several large and medium client companies.  Michael spent the last twelve years in a Project Management role at Ford, outsourcing application development and customer support to both India and local IT providers.

Michael’s wife Stacey works in a home office as an outsourced call center employee for a home shoring company.